Technology Requirements & Resources

Computer Requirements

Distance learning courses are delivered through Canvas and Zoom video web conferencing. High-speed internet access is recommended for all distance learning students. Some courses will require that students have access to headphones, speakers, microphones, and/or webcams for use in Zoom. There may be additional requirements for some courses/majors.  Software Engineering students, for example, must have access to a computer that adequate for software development.

Check for recommended computer and network resources for distance learning

Technology Support

Academic Technology Services, a division of the Mercer University Information Technology department, provides students with online tutorials on the IT website, which cover most activities students will need to perform including taking exams, turning in assignments and other related tasks.

Distance learning students are able to contact the IT Help Desk for technology support via phone and email (helpdesk@mercer.edu). On-call personnel are available to handle after-hours emergencies; directions for leaving an after-hours call are found here.

Learning Management Systems

Some colleges and schools of the university use the Canvas Learning Management System. Each of these course management systems allows students to access class materials, take online exams, submit assignments, and collaborate with instructors and classmates.

Student Email (Mercer Live)student

All students are assigned a MercerLive e-mail address.  You will receive important email  messages from professors, advisors, financial planning, Registrar’s office, and other departments on campus at this address. Be sure to check your student email account every day. Instructions for accessing your Mercer Live Student Email are available online here.

My Mercer Portal

The MyMercer portal is the place to register for courses, view and print your schedule, view financial aid information, search for required textbooks, and view your final grades. Login to the Student Portal Homepage by entering your Mercer University ID (MUID) number in the Username field, and your date of birth (YYMMDD) in the password field.